1. Discovery & Strategy

We start by learning your organization — not just your logo. This phase aligns your brand guidelines, operational needs, audience, and goals to ensure the program is built with intention from the beginning.

What this includes:

• Brand and audience review
• Operational requirements and approvals
• Program scope and success criteria

2. Product Curation & Program Design

Next, we curate products and program elements that reflect your brand and serve a clear purpose — whether that’s onboarding, safety, recognition, or engagement.

Every item is selected with quality, usability, and brand consistency in mind.

What this includes:

• Product selection and customization
• Program structure and guidelines
• Kit development, if applicable

3. Store & System Build

We start by learning your organization — not just your logo. This phase aligns your brand guidelines, operational needs, audience, and goals to ensure the program is built with intention from the beginning.

What this includes:

• Brand and audience review
• Operational requirements and approvals
• Program scope and success criteria

4. Fulfillment & Logistics

Once programs are live, JCG manages fulfillment end-to-end — ensuring accurate, timely delivery across locations and teams.

From inventory management to shipping coordination, logistics are handled with precision.

What this includes:

• Inventory management
• Packaging and kitting
• Shipping and delivery coordination

5. Ongoing Support & Optimization

Branded commerce programs evolve. JCG provides ongoing support to ensure programs continue to perform, scale, and adapt as your organization’s needs change.

What this includes:

• Program updates and expansions
• Reporting and insights
• Dedicated support and troubleshooting

JCG’s Footprint